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Client Testimonials

eBay has been impressed and elated with the progress we've experienced to date with PEQ.  We look forward to expanding this project and our relationship with PEQ, and tracking even greater results as we move into 2010.

Don Crawford  Sr. Manager
eBay

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Managed Services

Overview

Companies of all sizes are adopting Managed Services to gain a competitive edge in a rapidly changing business environment. The most successful companies are those who know what they do best, and then hire outside experts to take care of the rest. Company leaders can use outsourcing as an overall management strategy by focusing organizational resources on their primary business and relying on their partners to focus on business-critical functions that are not in line with the organization’s core strengths. A good way to achieve this is by entrusting the day-to-day management and support of the entire IT infrastructure to a strategic partner with the proven skills and expertise to ensure that a highly responsive and dependable computing service is delivered throughout the business. A partnership with PEQ will do just that.

PEQ will provide you with a high level of support and availability and, by managing your networked equipment and applications, will enable you to focus on strategic activities rather than device support. In addition, establishing a partnership with PEQ will allow you to pay only for the support services that you really need, which will enable your personnel and financial resources to focus on core business initiatives.

 

Desktop/Laptop Management
& Security

  • 24/7 Help Desk Services
  • Issue Management
  • Asset Discovery
  • Asset Management
  • Remote Support
  • Patch Management
  • Patch Distribution
  • Scheduled Systems Maintenance
  • Monthly Management Report
  • Virus Management and removal
  • Spyware management and removal
  • Signature Updates
  • Alerts when threats are detected

Asset Management

  • Asset Discovery
  • Asset Inventory
  • Asset Inventory Administration
  • Online Asset Reporting
  • Desktop Software Compliance
  • Anti-Virus Protection
  • Spyware Detection and Removal
  • Security Vulnerability Identification
  • Vulnerability Assessment Reporting

Server Management & Security

  • 24/7 Help Desk Services
  • Issue Management
  • Asset Discovery
  • Asset Management
  • Remote Support
  • Windows Server Patch Management
  • SQL Server Patch Management
  • Exchange Server Patch Management
  • Service monitoring
  • Disk space monitoring
  • Uptime monitoring
  • Scheduled systems maintenance
  • Monthly management report
  • Virus Management and removal
  • Spyware management and removal
  • Signature Updates
  • Alerts when threats are detected
  • Alerts on signature update failure

Email Management

  • Mailboxes
  • Spam filtering
  • Blackberry integration

 

Contact us to receive more information about Managed Services.

 

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